bao mat thong tin la gi
May 5, 2025
By admin

MARUTEN VIETNAM is committed to respecting and protecting the privacy of customers, partners and users visiting the website. https://maruten-vn.comThis policy governs how we collect, use, store and protect customers' personal information in accordance with Vietnamese law.

1. Purpose of information collection

We collect personal information for the following purposes:

  • Provide products and services on demand;

  • Support consulting, delivery and payment;

  • Send notifications about new promotions, offers or updates;

  • Enhance user experience and improve services;

  • Ensure legal rights and obligations between MARUTEN VIETNAM and customers.

2. Scope of information collection

Types of information that may be collected include:

  • Full name, phone number, email address;

  • Delivery address, tax code (if any);

  • Purchase history and service feedback;

  • Technical data (IP, browser type, cookies...) when users access the website.

Note: We do not request payment card information directly through the website without an integrated payment gateway.

3. Scope of information use

Personal information is used internally for the following purposes:

  • Contact, confirm order and delivery;

  • Send relevant product and service information;

  • Data analysis and system improvement;

  • Respond to requests from authorities when legally required.

We Do not share, trade or sell personal information to third parties, unless with the customer's consent or as required by law.

4. Information storage time

Personal information is stored in MARUTEN VIETNAM's internal system:

  • During the process of customers using our services;

  • Or until the customer requests cancellation;

  • In case of legal storage obligations (invoices, documents, etc.), the minimum storage period is 10 years.

5. Information security

We apply appropriate technical and managerial measures to ensure that personal information is protected:

  • Use firewalls, encryption and security software;

  • Limit access to information internally;

  • Do not save payment card information on the system (if using an intermediary payment gateway).

6. Customer rights

Customers have the right to:

  • Request to view, correct or delete your personal information;

  • Complain if information is found to be misused;

  • Opt out of promotional emails at any time by notifying us via email.

For any privacy related inquiries, please contact:

MARUTEN VIETNAM
📧 Email: sales.maruten.vn@gmail.com
📞 Hotline: +84 961 365 128

7. Policy changes

This policy may be updated to comply with legal requirements and service orientation. We will clearly notify on the website when there are changes. Continued use of the service after the policy is updated is considered agreement with those changes.

We are committed to protecting personal information with absolute respect and transparency. Your trust is the foundation for MARUTEN VIETNAM's sustainable development.